Day in the life of Business Administration apprentice Patrick

Business Administration apprentice Patrick Wilson is currently working in our Managed Solutions department whilst completing his apprenticeship. We spoke to him about how his apprenticeship is going, and his experiences working at Catsurveys.

What does a typical day look like for you in Managed Solutions?

I start by looking through my emails and completing any work that has been sent to me. When I finish this, I will move on to other tasks that I have learned to complete in spare time during the day. This is so that I can stay busy and always have work to do.

What tasks do you complete on a day-to-day basis?

On a day-to-day basis, I create maps which are edited by another department. The maps I create are OS maps and BT Duct prints.

What’s your favourite part about working with Catsurveys?

I like the atmosphere above anything else as it is relaxed. I find it a lot easier to work when you don’t have to worry about getting something wrong because the people I work with are always happy to help if I have a question.


What is your proudest achievement so far?

My proudest achievement by far has been being awarded the employee of the month. This is major achievement for me as it is only my second month at Catsurveys, and I have already been shown a great deal of recognition for the work I have been doing.

How did it feel to win Employee of the Month?

Even when I saw my name on the screen of shortlisted people I was shocked, especially the fact it is only my second month here. To get employee of the month at such an early stage made me feel like the work I am doing is on the right track. It has boosted my confidence and now I want to learn more about other parts within Managed Solutions so that I can become an all-rounder in the department.

Is working in administration what you thought it would be?

When I first started here I thought that I would be doing simple easy work which would get repetitive over time. However, it is more complex than I thought and my colleagues in Managed Solutions are continually teaching me new processes and tasks. For example, I have recently learned how to complete CAT A PONS, even though I may not do it as regularly as the other maps I produce.

What is the best bit of advice you’ve been given?

The best bit of advice I have been given so far is not to overload myself with work, even when there is a lot of work to do. At the start of working here I used to try and work at full speed all day and I realised that made me tired, which lead to making mistakes in the work I was producing. Now that I have taken that into consideration, my work has been at a higher standard which means I don’t have to spend time amending the maps as often.

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